First Voice of Hope – Front Desk Coordinator

Help People Who’ve Lost Hope Find Their Path to Healing

Center for Brain Training – Jupiter, FL

We’re NOT looking for someone who just needs a job. We’re looking for someone who wants THIS job.

Please read the entire job listing before contact us.

Email us at admin@centerforbrain.com and answer these three questions:

  1. Does helping people in distress energize you or drain you? (Be honest – there’s no wrong answer, but we need the right fit)
  2. Tell us about a time you stayed calm when someone was upset, confused, or desperate. (Could be work, personal life, volunteering – we just want to see how you handle emotional situations)
  3. Why are you drawn to holistic/alternative wellness approaches? (Even if you’re new to neurofeedback – curiosity counts)

Send those answers + a resume to: admin@centerforbrain.com

We’re reading every email personally. We’d rather hire the right person than just fill a seat.

This Isn’t a Typical Front Desk Job

When someone calls our clinic, they’re often at the end of their rope.

They’ve tried everything for their child’s ADHD, their own anxiety, their parent’s declining memory. Medications aren’t working. Therapy hasn’t helped. They’re desperate.

You will be the first person they talk to.

Your voice, your calm, your ability to listen and guide them through what we do – that’s what turns a panicked phone call into a scheduled consultation. That’s what gives someone hope for the first time in months.

This role is part administrator, part counselor, part air traffic controller. On any given day, you’ll:

  • Guide a worried mother through booking an appointment to try to get help for her struggling teenager
  • Warmly greet 20-30 clients coming through for neurofeedback sessions
  • Juggle a complex schedule of multi-service appointments across 5 treatment rooms
  • Handle payments with grace (we don’t bill insurance – you’ll explain pricing clearly and compassionately)
  • Keep both digital systems and paper files organized in a fast-paced environment
  • Be the glue that holds the front office together

Why This Role Exists Right Now

Our front desk coordinator is on medical leave. She’s been with us for years and is beloved by every client who walks through our door.

She’s irreplaceable as a person – but we need someone to hold down the fort.

This role may be temporary or could become permanent depending on circumstances and fit. Either way, we need someone who can step into a critical role and make it their own.

Who Thrives Here

This job is not for someone just looking for a paycheck or a stepping stone to something else.

You’ll love this role if:

✅ You get energized by talking to people all day
✅ You’ve been in a helping profession before and miss that human connection
✅ You can stay calm when someone calls in tears or frustration
✅ You’re genuinely curious about holistic, drug-free approaches to brain health
✅ You’re a “hidden gem” – maybe semi-retired, maybe transitioning careers – looking for meaningful work, not just a job
✅ Our current coordinator is 69 and says this is her favorite job she’s ever had. She loves coming to work because every single day, she helps someone. That’s the person we’re looking for.

The Practical Stuff

Schedule:
Monday–Thursday, 9:00 AM – 530 or 6:00 PM
(Future: Optional Friday 11:00 AM – 5:00 PM)

What You’ll Actually Do:

Client Interaction (50% of your day):

  • Answer calls with patience and warmth
  • Guide callers through what we offer
  • Help book consultations 
  • Check clients in/out with genuine interest in their progress
  • Collect payments and explain pricing clearly

Scheduling & Coordination (30% of your day):

  • Manage real-time schedule across 4 treatment rooms
  • Coordinate multi-service appointments (some clients need 2-3 services in one visit)
  • Prevent double-booking and keep the day flowing smoothly
  • Note: Our current scheduling system is clunky – we’re upgrading in 60 days to something much better

Administrative Tasks (20% of your day):

  • Maintain paper client files (yes, we still use some paper)
  • Process payments and provide receipts
  • Light office tasks 

What We’re Looking For

Must-Haves:

  • Previous experience in a people-facing role (examples: medical office, hospitality, education, social services)
  • Genuine warmth and ability to make people feel heard
  • Organizational skills and ability to juggle multiple tasks
  • Comfort with both digital systems and paper processes (we’re transitioning but not there yet)
  • Calm under pressure – our busiest days can feel like controlled chaos

Bonus Points:

  • Personal interest in holistic health, brain-based therapies, or alternative wellness
  • Experience helping people through difficult life situations (counseling, nursing, teaching, ministry)
  • Tech-comfortable but not tech-dependent (you can learn new systems but don’t panic if something’s on paper)

What Makes This Job Special

This isn’t corporate. We’re a small, mission-driven clinic.

  • Every client has a story – and you’ll be part of their healing journey
  • You’ll learn about cutting-edge neuroscience and holistic brain health
  • You’ll work with a team that genuinely cares about each other and our clients
  • We don’t do insurance billing – so no claim denials, no pre-auths, just helping people
  • Clients regularly tell us our front desk experience is what made them feel safe enough to try something new

One of our clients once said: “I almost didn’t come in because I was so anxious. But the woman who answered the phone made me feel like everything was going to be okay.”

We’re looking for someone who can be that voice.

Compensation & Growth

  • Hourly Rate: $24-28/hour based on experience, with opportunity to grow based on performance.  (We value skill and compassion over credentials)
  • Opportunity: This could transition to a permanent role depending on our current front office medical situation and your fit with our team
  • Environment: Small team, low drama, high purpose

Extra information:  About Center for Brain Training

www.CenterforBrain

We help people rewire their brains using drug-free, non-invasive therapies like neurofeedback, brain mapping (qEEG), and biofeedback.

Our clients range from kids with ADHD to adults recovering from trauma to seniors fighting cognitive decline. What they all have in common: traditional approaches haven’t worked, and they’re looking for hope.

You’d be the first person they meet.

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Other Services

Body Biofeedback BRT Bioregulation therapy and body PEMF: A Cutting-Edge Approach to Nervous System Optimization

This innovative system combines biofeedback with PEMF (Pulsed Electromagnetic Field Therapy) to enhance cellular communication, allowing the nervous system to reset and function more efficiently. By promoting a stronger gut-brain connection and reducing inflammation, it helps the body recalibrate itself for improved overall performance.

Developed in Europe, this unique technology has been a game-changer for addressing issues that have not responded well to traditional medical interventions. It is particularly effective for chronic pain, gut-brain dysfunction, autoimmune conditions, tics, and a variety of metabolic and inflammatory challenges.

Additionally, it excels in calming the nervous system, making it an exceptional tool for managing anxiety, PTSD, and panic attacks. Its ability to settle the gut-brain axis is likely a key reason for its profound impact on emotional and physiological balance.

Cognitive Base Line Testing

Our neurocognitive baseline test is a comprehensive assessment designed to evaluate key cognitive functions, including attention, memory, processing speed, and executive function. This 40-minute series of 7 tests, based on gold-standard neurocognitive testing methods, provides a thorough measure of your cognitive strengths and weaknesses.

Each test takes about 5 minutes, and results are compared to a standardized database of norms for your age group. This comparison helps identify areas where you excel and areas that may need improvement. This test has been administered millions of times and is widely used in both clinical and research settings. Over time, it can be valuable for tracking subtle cognitive changes and assessing overall brain health.

Nutrition and Brain Metabolism

Nutrition and Neurofeedback are closely interconnected, as the brain’s functioning is significantly influenced by what we eat. Proper nutrition can optimize neurofeedback results, while neurofeedback can help individuals develop healthier habits and better awareness of their body’s needs.

We offer a small number of brain and gut/brain supplements that have proven to work consistently with our clients. These were identified over a long time to show benefits for the brain and gut.

We recommend resources to help clients explore and understand other factors that impact their symptoms. There are many supplements highly recommended by health professionals. Yet they often don’t work consistently with our population (mental health, psychiatric, neurological). We constantly review the research and new products. We test products over time with clients to be sure they work well, are well tolerated, or they support physiological underpinnings that may drive symptoms. For example, there’s a strong link between blood sugar variability and anxiety or panic attacks. We guide clients to the appropriate resources to help support their brain, emotional well-being, and gut health. This works in tandem with neurofeedback and neurotechnology to enhance overall mental and physical performance.

Neuro-stimulation options

Brain Photobiomodulation (Pulsed Infrared Light)

This advanced technique uses pulsed infrared light to reduce inflammation, enhance blood flow, boost brain energy, and support repair processes. It’s especially beneficial for those concerned about aging or memory challenges. For concussions and brain injuries, it’s an invaluable tool for promoting recovery and brain health.

Light, Sound & CES entrainment- A Metronome for Your Brain

This is a powerful at-home tool that can be helpful for addressing ADHD, sleep challenges, mood regulation, and anxiety. It uses pulsing light, sound, and microcurrent stimulation to help the brain synchronize its timing, much like tapping along to a metronome. By encouraging better brain rhythm, it supports healing and improved function.

It offers a gentle and non-invasive way to enhance overall brain health.

Other Micro-Current Stimulation

Your brain functions like a complex battery, requiring stable electrical charge to operate optimally. When it’s over-firing or under-firing—creating low or high activity spots—it can impair performance. At our center, we use a unique, sophisticated system called Neurofield, which delivers very low-level micro-current stimulation to address these imbalances.

This system is particularly beneficial for clients recovering from strokes, concussions, memory issues, or other cognitive and neurological impairments. It’s highly customizable, with training tailored to each individual based on their detailed brain map and EEG analysis.

Neurofield enhances electrical signaling by targeting areas of both low and high brain activity, improving timing, activation, and overall function. It also offers a range of transcranial stimulation options, including TACS, TDCS, TRNS (random noise), and pink noise, which can be synchronized with PEMF and photobiomodulation as needed for optimal results.

Vagus Nerve Stimulation – CALMING tool for home use

Vagus nerve stimulation is an excellent, drug-free way to promote calm and relaxation anytime. Using low-level microcurrent stimulation, it enhances the gut-brain connection and activates the parasympathetic nervous system, helping the body shift into a state of rest and recovery.

Having tested six different devices, we’ve found a client favorite that consistently delivers results. This tool is highly effective for managing stress, anxiety, difficulty falling asleep, and even calming panic attacks. A simple yet powerful solution to support your emotional well-being.

PEMF – Pulsed Magnetic Field targeting the brain

PEMF therapy is a cutting-edge treatment that uses targeted pulsed electromagnetic fields to reduce brain inflammation, enhance blood flow, and boost metabolic activity. It’s a powerful tool for brain rehabilitation, particularly beneficial for those recovering from concussions or seeking to counteract the effects of aging. A “heavy-duty” solution for promoting optimal brain health and recovery.

Vibro-acoustic therapy

This vibrating sound chair cushion is remarkably popular in our office. It was developed to improve memory, and a study demonstrated that. But most people notice a rapid reduction in stress and an increased relaxation response. Some people have reported a reduction in back pain and other physical benefits, but that’s not its focus. The device was developed by a music professor and has been featured in a TED Talk, highlighting a study that demonstrates its effectiveness in enhancing memory.

Neurofeedback

QEEG / Brain Map Guided Training

We use the QEEG, EEG and ERP analysis to tailor a personalized neurofeedback training plan to target individual goals. Depending on the map and analysis, we create a plan that may include a variety of options, including neurofeedback, other neurotechnology, biofeedback and other approaches. The recommendations can vary widely depending on the reports and history. We work to provide practical solutions that can fit each client’s circumstances.

Infra - Slow Training ISF​

Infra -Slow Neurofeedback (ISF), developed by Mark Smith for BrainMaster neurofeedback systems, focuses on enhancing ultra-slow brainwave frequencies, typically below 0.1 Hz. These slow waves are believed to play a vital role in regulating overall brain stability, core bodily rhythms, emotional balance, and the body’s resting state.

By targeting these frequencies, ISF promotes relaxation and balance, making it particularly effective for addressing chronic stress, anxiety, sleep disorders and migraines. This approach supports improved self-regulation, emotional stability, and resilience, benefiting individuals managing trauma, and mood disorders.

During ISF training, clients receive subtle visual or auditory feedback when their brain achieves the desired slow-wave frequency. This feedback encourages the brain to naturally adopt these calming oscillations over time, fostering long-term improvements in well-being.

HEG training (both NIR and PIR) -Hemoencephalography

Our center offers two types of HEG (Hemoencephalography) neurofeedback:

1. Near-Infrared (NIR) Neurofeedback
NIR neurofeedback uses near-infrared light to measure blood flow and oxygenation levels in the frontal lobe, providing real-time feedback. Unlike traditional EEG neurofeedback, it focuses on metabolic activity rather than electrical brain activity. NIR neurofeedback is particularly beneficial for conditions involving impaired blood flow and metabolic regulation, such as traumatic brain injury (TBI), depression, anxiety, and cognitive decline.

2. Passive Infrared (PIR) Neurofeedback
PIR neurofeedback measures the brain’s passive infrared (thermal) energy, which reflects blood flow and temperature in the brain. This approach provides valuable insights into cerebral blood flow patterns, especially in the prefrontal cortex, a region critical for emotional regulation, attention, and executive functioning.

Both methods offer non-invasive ways to support improved brain function and self-regulation, tailored to individual needs.

Mulitvariate Coherence Training (Dr. Robert Coben)

Developed by Dr. Robert Coben, this specialized neurofeedback approach has been successfully applied to hundreds of children with learning disabilities, processing challenges, autism, and seizures, as well as adults with concussions and other cognitive issues. In one study, children with processing difficulties improved by a full grade level after just 15 sessions.

This method focuses on assessing and training the relationships between different brain regions, rather than isolating individual areas. It emphasizes coherence—the real-time communication between various brain regions. Disruptions in this communication can profoundly affect functions such as learning, attention, emotional regulation, and visual processing.

Traditional Amplitude and SMR/Beta training

Beta-SMR neurofeedback is designed to help individuals achieve a calm, alert state by training specific brainwave patterns. This type of training is applied across the brain to support improvements in focus, mood, anxiety, sleep, and attention. It was the basis for a lot of early published research in the field of neurofeedback.

Using real-time feedback, individuals practice increasing SMR and beta brainwaves learning to modulate stable arousal (how well your brain maintains an alert, awake state). As a result, it can enhance focus, impulse control, and emotional stability, making it an effective approach for addressing conditions such as ADHD, anxiety, and sleep disturbances.

Infra- Low Training ILF

Infralow training targets ultra-slow brainwave frequencies (below 0.01 Hz) using specialized hardware and software designed to optimize this unique training model. This approach is rooted in growing evidence linking slow brain activity fluctuations to key neurophysiological processes, including heart rate variability, blood pressure regulation, oxygenation, and cortical excitability.

Research suggests that infralow frequency rhythms (ILF) play a crucial role in the self-organization and regulation of the central nervous system. According to Dr. Yuri Kropotov, PhD, these frequencies are fundamental for maintaining balance within the brain’s networks, which is critical for emotional regulation, attention, and resilience to stress. They also support the brain’s underlying stability and self-regulation, influencing core aspects of neural functioning and overall arousal.

Infralow neurofeedback has been successfully applied to address conditions such as anxiety, PTSD, emotional dysregulation, ADHD, addiction, and migraines, offering a powerful tool for enhancing brain stability and well-being.

LENS (Low Energy Neurofeedback)

We refer to LENS (Low Energy Neurofeedback System) as a “homeopathic” type of neurofeedback due to its light, subtle approach. Sessions are much shorter than traditional neurofeedback and are often combined with our body biofeedback system. Together, these methods create a complementary resonance response in the brain and body, amplifying their benefits.

LENS is a non-traditional, highly effective neurofeedback method that embodies the principle of “less is more.” For years, we’ve used it in our center, particularly to support clients recovering from post-concussion syndrome and traumatic brain injury (TBI). It is also an excellent option for individuals with highly sensitive nervous systems.

Using ultra-low energy—thousands of times weaker than a cell phone signal—LENS gently influences brain activity. This facilitates the brain’s spontaneous reorganization, encouraging more balanced and efficient functioning.

Alpha Theta Training : Unlocking Deep States for Healing and Growth

Alpha-Theta neurofeedback, often referred to as “deep state training,” is a transformative tool for accessing deeper emotional states and fostering mindfulness, self-awareness and creativity. This approach can help individuals process unresolved trauma and emotional pain, offering a pathway to healing.

Research has demonstrated its effectiveness in significantly reducing addictive behaviors and relapse. It is also widely used to enhance creativity, deepen meditation, and quiet the mind. Many participants report feeling more at peace with themselves and others after training.

By increasing theta brainwaves during eyes-closed sessions, Alpha-Theta training acts as a gateway to the subconscious, where profound healing and personal growth can occur. This underutilized yet powerful tool is often described as highly enjoyable and rewarding once experienced. However, professional guidance is essential to unlock its full potential and ensure safe, meaningful outcomes.

Brain mapping

qEEG Brain Map

A quantitative EEG (qEEG) creates a detailed brain map by recording electrical activity. It compares it to age-matched normative data (other people in your area range) . This helps identify areas that are out of balance. It provides insight into individual brain function. This is used as part of a comprehensive brain analysis to help create personalized neurofeedback training.

In-Depth EEG Analysis​

We offer significant expertise and experience in the EEG analysis that provides important information that goes beyond the qEEG assessment. That helps us identify important features, intermittent events and patterns within the EEG that are often missed in the averaging that occurs with the qEEG. We have a board-certified neurologist who can review the EEG as needed to assess abnormal EEG patterns or events. This information can provide clues about brain metabolic function that may provide a better understanding of the root problems.

Specialized Coherence Map (Dr. Robert Coben’s Work)

Connectivity measures timing comparing how different parts of the brain communicate. The advanced method Dr Coben developed analyzes a term called effective connectivity using a specialized type of analysis between different brain regions. It provides a basis for a specialized type of neurofeedback training using multivariate coherence. Dr. Coben’s research has pointed to benefits in this approach for autism, learning disabilities, concussions, seizures and more, as a method for increasing overall brain integration.

These mapping options guide the development of personalized plans to improve cognitive function, attention, emotional regulation, and overall brain health.

ERP (Event-Related Potentials) Report

This report goes well beyond a qEEG. The ERP analysis compares how your brain processes information with other people your age range during a simple 20 minute visual/auditory task. This analysis helps identify issues with processing speed, how your brain processes details and emotions, stays on task, manages attention, and makes decisions.

The report provides a stable consistent pre- and post-measure that helps identify whether progress is being made and what changes in training may be needed.

The report helps clients more clearly see issues. The ERP report looks at 8 different systems. All these areas must work together with exquisite timing in milliseconds to function efficiently. It helps fine tune the training recommendations made for our clients and to have greater insights into what is striving the problem.

qEEG Analysis Compared to a Large ADHD Database

This specialized analysis compares your brain’s electrical activity to a large, established ADHD database. It helps identify patterns typical of ADHD, allowing for targeted neurofeedback protocols to address attention, impulsivity, and other related challenges.