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Available Position: Front Desk Coordinator for Busy Neurofeedback Practice

Available Position: Front Desk Coordinator

The Center for Brain works with mental health and neurological issues as a leading provider of neurofeedback. We help patients manage insomnia, anxiety, depression, ADHD and neurological based conditions, while reducing reliance on medications using neuro/biofeedback.

We need an upbeat front desk coordinator who is mature, responsible, and empathetic. A key role is discussing our services with prospective and current clients by phone, email and text.

This position helps run our office. We are seeking a self-directed individual who can learn quickly, work well with staff and patients, and who thrives on juggling lots of balls while keeping multiple tasks straight & themselves calm. The ideal candidate must be able to work with both young and old clients, demonstrate superior judgment, and a passion serving customers.

Our small family run center has been in Jupiter for 15 years. We provide a comfortable warm supportive environment to our clients.

We are an eco-friendly office: No perfumes, no colognes/after-shave, no scented shampoos/gels/hair products and no smoking are allowed.

The front desk deals with scheduling, coordinating patient flow, patient charts, phone calls, communicating, following up, and beyond. You help coordinate patient flow with back office staff.

Responsibilities:

  • Oversees patient Check-in, Check-out and scheduling of follow-up appointments
  • Responsibility for all front office duties
  • Communicating with patients and prospective patients
  • Help maintain/manage files of all patients
  • Keeps track of patient visits to help optimize patient retention

Job Type: Full-time

Pay: $17.00 – $22.00 per hour

COVID-19 considerations:
Staff and clients wear masks, special hospital grade air cleaning system.

 

Qualifications:

  • Good phone skills with upbeat tone; positive attitude
  • 2+years’ experience as an office manager or administrative role
  • Excellent written and verbal communication skills for texting and emailing
  • Able to multi-task with many moving parts
  • Takes direction easily but also works independently a must
  • Detail oriented, with exceptional organizational skills
  • Proficiency with Microsoft Word/ Google spreadsheets, Windows
  • Experience with QuickBooks and insurance is a plus
  • Speaking Spanish is a plus
  • Customer sales or communications role a plus
  • Web savvy/Social media experience a plus
  • Must maintain regular and reliable attendance including on occasions the ability to work overtime, or early evenings

Schedule: 4 days per week, 9:00 – 5:30 pm (M Tu W F, typically)

Pay rate is negotiable based on skills/experience.

PLEASE, no phone calls. Contact us at info@centerforbrain.com

ANY COMMENTS on why you are interested or what caused you to apply for this position is welcomed.

Responsibilities:

  • Oversees patient Check-in, Check-out and scheduling of follow-up appointments
  • Responsibility for all front office duties
  • Communicating with patients and prospective patients
  • Help maintain/manage files of all patients
  • Keeps track of patient visits to help optimize patient retention

Job Type: Full-time

Pay: $17.00 – $22.00 per hour

COVID-19 considerations:
Staff and clients wear masks, special hospital grade air cleaning system.

 

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